Question 1

Do I need an internet connection to use the simulator?

Accepted Answer

No, our simulators are designed as a "Closed System".  This means they operate independently of any outside influence.  Thus, none of our Simulator Systems Intl.  simulators require any internet connections to operate, and we prefer they NOT be connected to the Internet or any local area network.

Question 2

How does your simulator differ from video game-style simulators?

Accepted Answer

Unlike arcade-style simulators, our driver training simulators focus on real-world physics and vehicle dynamics for realistic and effective driver training.  Also, our simulator is not just an environment in which to drive around.  We offer multiple lessons and scenarios in a step-by-step learning approach with scoring and grading to allow the student to gain proficiency in each task before starting the next lesson.

Question 3

Is the simulator customizable for different training needs?

Accepted Answer

Yes, the novice driving automobile simulators, and the CDL truck simulators can be customized for various training scenarios with multiple included vehicle types, and tractor-trailer types respectively.  In addition, we have many different environments like driving in the country, the city, mountain driving, freeways, a test pad to practice maneuvers, and the ability to "FreeDrive" to gain proficiency on whatever the student might want to practice on.

Question 4

What kind of support is available after purchase?

Accepted Answer

We offer FREE phone, web(via Zoom), and email support for as long as you own your simulator.
We DO NOT have mandatory maintenance contracts. We, however, offer on-site services on a pay as you need basis.

Question 5

Can the simulators be used for both car and truck training?

Accepted Answer

Although we sell and support both automobile and CDL truck simulators.  Each simulator type is specific to that particular class of vehicle.  You cannot use an automobile simulator to practice driving a semi, and vice versa.  However, our automobile simulators come in both motion base simulators and non-motion base simulators, with many different automobile types, including front-wheel drive, and rear-wheel drive vehicles.  You can also turn on and off many safety features like "ABS" and "ESC", etc., and you can change the weather, time of day, and the amount of traffic on the road to create your own scenarios. 
Our full motion CDL Truck training simulator is a specialized simulator, meant to provide an accurate representation of a CDL Truck, including many different makes and models of both the tractors and the trailers.  We also include, at no extra cost, many "straight" trucks, a dump truck, school buses, a city bus, and even a motor home!

Question 6

How long does it take to set up the simulator?

Accepted Answer

In most cases, we will either personally set up your system onsite, or we will arrange a time, and call you via Zoom, or a voice call, and walk you through setting up your new simulator.  Setup time varies, but our systems are designed to be easy to install and get them running quickly.   In the case of our CDL truck simulators, we will always arrange to arrive onsite at a time convenient to you to setup your new truck, and then train your staff on the proper use and maintenance of your new simulator!

Question 7

What’s the typical lifespan of a driving simulator?

Accepted Answer

Our driving simulators are built to last, with many of our simulators around North America remaining operational for 15 years or more, when properly maintained. Our cockpit-style simulators are made from thick steel and/or aluminum plate.  We do not use any wood or degradable products in our chassis, to ensure you get many long years from your simulator.  Simulator Systems Intl simulators are designed for durability and long-term use, making them a reliable investment for your driver training needs.

Question 8

Do I need to rewire my building to use a simulator?

Accepted Answer

No, you don’t need to worry about rewiring your building. Both our automotive simulators and our full motion CDL truck simulators are designed to plug into standard 110v outlets, making setup simple and hassle-free.

Question 9

How realistic are the driving simulators?

Accepted Answer

Our simulators use a highly realistic, physics, math modelling engine from a company called Mechanical Simulation.  They provide all of the OEM car and truck manufactures with the same math modelling software for their multi-million dollar simulators. We are the exclusive North American provider in our class of simulators using CarSim™ and TruckSim™ technology, to replicate real-world vehicle dynamics like weight, engine performance, and handling, as well as being able to turn on and off safety features such as Electronic Stability Control (ESC), Anti-lock Braking Systems (ABS), and Traction Control Systems (TCS).

Question 10

How do the simulators improve driver training outcomes?

Accepted Answer

The simulators provide a safe, realistic, and controlled environment for drivers to practice, receive feedback.    We also can allow the student driver to practice risky situations in weather, or high traffic situations, or failing brakes and tire blowouts .  This allows the student to improve their skills in defensive driving, and emergency situations, without the risks of actual on-road training.

Question 11

What kind of hardware comes with the simulators?

Accepted Answer

Every simulator includes Dell-branded computers and monitors, known for their reliability and performance. Each setup is backed by a minimum 3-year onsite ProSupport Warranty by Dell, ensuring expert assistance from qualified Dell technicians when needed. This guarantees a seamless and worry-free hardware experience. The steering wheels and pedals used in our simulator are provided by Logitech.  Logitech is a name brand in simulator controls.  Our chassis used for our cockpit simulators is manufactured out of high-strength 1/4" thick aluminum, right here in Tulsa, OK., for a simulator that will last for years.

Question 12

Are there ongoing costs like software subscriptions or maintenance fees?

Accepted Answer

No, none of the Simulator Systems Intl. products have ongoing software subscription fees or mandatory maintenance contracts.

Frequently Asked Questions

Start Transforming Your Driver Education Today.

Simulator Systems
International

A Century Company

(918) 250-4500

ssisales@simulatorsystems.com

1223 S 71st E Ave, Tulsa, OK 74112