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CUSTOMER SUPPORT |
To schedule a service call for your equipment or to report a
problem, please call
800-843-4764 (ext. 135) |
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| Our Customer
Support Team at SSI boasts a wealth of experience in the design, manufacture and support
of high quality remote controlled robotic vehicles and accessories. Upon the purchase of equipment from SSI, you will have access
to our customer support network. |
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- HIGHLY-QUALIFIED CUSTOMER SUPPORT TEAM
SSI employs an established network of regional service managers, instructors
& technicians across the nation. If you have any problem with your equipment, our
service manager will decide on the best option to fulfill your service needs.
- ROCK-SOLID WARRANTY
Your purchase of an SSI simulator will either include an on-site or mail-in
warranty depending on equipment type and your desires. We are confident in our products and back this confidence with a rock-solid warranty.
- SERVICE CONTRACTS
After the warranty has expired, SSI offers service contracts based on your
needs and budget. These contracts can be set up as per year, per visit, or mail-in.
- DELIVERY & TRAINING
SSI can deliver and train you equipment quickly.
- ON-SITE & WEB-BASED TRAINING
On-site and / or web-based training is available. An SSI representative will set up your
equipment and train your employees in the operation of all facets of hardware and
software.
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