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CUSTOMER SUPPORT

To schedule a service call for your equipment or to report a problem, please call
800-843-4764 (ext. 135)

Our Customer Support Team at SSI boasts a wealth of experience in the design, manufacture and support of high quality remote controlled robotic vehicles and accessories. Upon the purchase of equipment from SSI, you will have access to our customer support network.
  • HIGHLY-QUALIFIED CUSTOMER SUPPORT TEAM
    SSI employs an established network of regional service managers, instructors & technicians across the nation. If you have any problem with your equipment, our service manager will decide on the best option to fulfill your service needs.
  • ROCK-SOLID WARRANTY
    Your purchase of an SSI simulator will either include an on-site or mail-in warranty depending on equipment type and your desires.  We are confident in our products and back this confidence with a rock-solid warranty.
  • SERVICE CONTRACTS
    After the warranty has expired, SSI offers service contracts based on your needs and budget.  These contracts can be set up as per year, per visit, or mail-in.  
  • DELIVERY & TRAINING
    SSI can deliver and train you equipment quickly. 
  • ON-SITE & WEB-BASED TRAINING
    On-site and / or web-based training is available.  An SSI representative will set up your equipment and train your employees in the operation of all facets of hardware and software.
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